Service teams who manage, connect with and want to truly engage with their customers.
Software to please your customers. Ticket creation and organisation so no query/request gets missed. Run surveys, create focus groups, gain testimonials and referrals.
As with all HubSpot products, the software can grow with you. Start from free and add to the software when your business is ready.
As well as the power of the HubSpot software, you will get the additional benefit of expert support throughout the implementation and throughout your use of the product.
Connect with customers on their own terms, improve customer satisfaction, and grow your business faster.
All the software we recommend is cloud-based which means the only requirement to use it, is an up to date web browser. We recommend the latest versions of Google Chrome, Firefox, Safari or Internet Explorer. To find out what browser you’re using, click here.
Log customer issues as tickets that can be assigned to members of your team, organized and prioritised, and tracked in a central location.
Get feedback on customer satisfaction, and deploy surveys to gather feedback that can be used to build a better customer experience.
Turn your customers’ most frequently asked support questions and tickets into a robust, optimised knowledge base of help articles and documentation that’s indexed in search engines.
Engage in contextual, personalised customer service conversations with your customers in real time on your website.
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